Tommy Hardin has over two-decades of experience working in public and academic libraries. He joined Mid-Continent Public Library in 2008 and has served as the Online Coordinator since 2010, managing multiple social media platforms and coordinating placement of promotional messages on mymcpl.org, which attracts more than 4 million visits per year. He works with 31 MCPL branches on optimizing the development of their audiences and promoting best practices.